Treston Security Services

NOW HIRING:

CA- Security Dispatcher: Graveyard

Job Type:

Full-Time Available

Salary:

$21-$23/ per hour

US work authorization (Required)

High school Diploma or Higher (Preferred)

Customer service: 1 year (Preferred)

Full Job Description:

Treston Security Services is seeking a highly motivated and professional Security Dispatcher/ Scheduling Officer, to play a key role in ensuring the smooth and efficient deployment of our security personnel. The ideal candidate will have experience in scheduling, excellent communication skills, and the ability to collaborate with our clients. Must be willing to work graveyard/ cover shifts. Security Dispatcher officers are responsible for maintaining a safe and secure environment across various properties, responding to incidents, and supporting routine operations as needed. This is an excellent opportunity for someone seeking variety in their daily assignments and professional growth in the security field.

Additional responsibilities for this Security Position includes:

• Create and manage security officer schedules based on operational requirements.
• Collaborate with security personnel to understand availability, preferences, and special requirements.
• Communicate schedule details clearly and promptly to the security team.
• Monitor and assess staffing levels to always ensure adequate coverage.
• Address scheduling conflicts and work with the team to find suitable solutions.
• Stay informed about relevant labor laws, industry regulations, and company policies.
• Utilize scheduling software and tools to streamline the scheduling process.
• Maintain accurate records of schedules, time-off requests, and other relevant information.
• Prepare reports on staffing levels, attendance, and other scheduling-related metrics.
• Monitor access control for residents, visitors, and contractors.
• Respond to and manage emergencies, disturbances, or incidents within the community.
• Prepare detailed incident and shift reports, ensuring accurate documentation.
• Coordinate with law enforcement or emergency responders as needed.
• Investigate security breaches, rule violations, or resident complaints and provide recommendations to management. All other duties, as assigned.

Qualifications:

Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers. Additional requirements of the Customer Service Officer include:

• The agent will integrate seamlessly with the principal's "Pattern of Life" and should understand the baseline of the normal day-to-day environment.
• Be in excellent physical, mental, and emotional condition, have a reputation as a team player and be flexible/adaptable with long hours, ever-changing schedules, and unexpected travel.
• Have a reliable means of communication and transportation
• Must have the legal right to work in the United States
• The agent will integrate seamlessly with the principal's "Pattern of Life" and should understand the baseline of the normal day-to-day environment.
• Be in excellent physical, mental, and emotional condition, have a reputation as a team player and be flexible/adaptable with long hours, ever-changing schedules, and unexpected travel.
• Have strong interpersonal skills and the ability to tactfully influence, resolve conflict, and remain flexible.
• Ability to interact with all levels of corporate leadership, form liaison internally and externally with other departments and personnel.
• Ability to brief, defend, influence, and instruct others on security requirements and policies
• Ability to write routine correspondence, including logs and reports
• Good organizational skills
• High School Diploma or GED

Licenses/ Experience (Required):

• Valid California BSIS Guard Card
• Experience with Multiple Computer Systems ( Microsoft, ApplicantStack, Smartsheets, Breeze, Etc,)
• Ability to pass company background and drug screening
• 1-2 years of experience in a security dispatch or related field
• Strong communication and interpersonal skills
• Ability to remain calm and composed under pressure
• Ability to multitask and prioritize effectively
• Proficient in Microsoft Office and other computer systems
• Must be able to work flexible hours including evenings, weekends, and holidays
• Must have a valid driver's license and reliable transportation

Experience:

Computer Literacy: 1-2 Years Minimum

Scheduling/Appointment Office: 1-3 years

Customer Service: 2 years (Preferred)

Community Outreach: 1 year (Preferred)

Work Location:

South Gate, CA

Apply Today:
If you are ready to provide exceptional security services and thrive in a dynamic environment, we encourage you to apply.

Treston Security Services

833-873-7866 Office

CA PPO: #120183 | NV PILB: #4122 | TX TOPS: #C23021901